Constant, repeated contract failure. - Desk Side Support CompuCom Employee Review

2.0
Aug 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Compucom will pay for your training and certifications, making it a good place to get your feet wet in the IT industry.

Cons

Unfortunately, Compucom's driving goal is sales of new IT contracts; this leads to contracts being altered after the fact, new responsibilities being given to technicians who do not receive concomitant compensation, and the eventual failure of contract negotiations, which causes mass layoffs. In two years I have seen this pattern repeated twice - from an operations standpoint, this is unmaintainable and unacceptable.

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5.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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