Technical Support Analyst - Technical Support Analyst CompuCom Employee Review

4.0
Sep 3, 2013
Recommend
CEO approval
Business Outlook

Pros

It was fun while it lasted. I worked for them two times - both times were during nasty buy outs of companies I was working for. The first one, was when they purchased GE ITS and formed the company, the second time I was with Getronics - doing field service work.

Cons

Demanding, stress level can be somewhat high, depending on client demands. These demands change daily, sometimes things are smooth and other times you feel like you are in the fire pits of hell. This was ALL brought on by shipping bad parts, to the client locations, and having to make multiple trips to fix problems. Use brand name good parts, and guess what no issues....

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5.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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