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      Worst Company Since Office Depot bought them - Senior Technical Support Analyst CompuCom Employee Review

      1.0
      Feb 4, 2020
      Senior technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Room for advancement in the right network of jobs

      Cons

      Directors of Reporting and Senior Directors of Service desk need to learn what is needed and not treat it as accounting nightmare Numbers they used for billing clients are fabricated by using calls not tickets Put people in jobs above their skill level then give them a bad review when you were not their manager that long

      avatar
      CompuCom Response
      6y
      Thank you for taking the time to provide a review. Our associates are our most valuable asset, and we are sorry to hear that you did not have a good experience with management at CompuCom. We take your feedback very seriously and will work to address these issues in the future.

      Explore other reviews about CompuCom

      5.0
      May 2, 2025
      Configuration technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid. Honestly no complaints. But always continue to improve

      Cons

      Can include working in the warehouse which isn’t technical at all

      1
      2.0
      Jun 29, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers, exposure to different areas of IT, decent pay

      Cons

      No support from upper management, working with skeleton crews on multiple projects at once, 1-on-1s felt like a waste of time, annual raises were not competitive

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