Fairly easy work, horrible pay - Field Service Technician II CompuCom Employee Review

2.0
Sep 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Fairly easy work. Lots of training available, if you do it on your own time. But don't expect any compensation for your certs, just more of a workload.

Cons

No pay raise in over eight years, always one excuse after another as to why the workers can not have a raise, but they manage to constantly hire upper management. Our work area is under staffed, forcing many of us to cover very large areas, adding too much wear and tear on our vehicles with horrible compensation. On call rotation every 3 weeks, with many days working over 16-18 hours due to understaffing. Not enough time to complete required certifications, which automatically makes you ineligible for the few and far between tiny pay raises.

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CompuCom Response
5y
Thank you for providing feedback on your experience with CompuCom. We’re proud of the advancement opportunities we offer, and we’re committed to providing our associates with the tools and information they need to take full advantage of these offerings. We are sorry to hear that we did not meet your expectations and will take this into consideration for the future.

Explore other reviews about CompuCom

5.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
2.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers, exposure to different areas of IT, decent pay

Cons

No support from upper management, working with skeleton crews on multiple projects at once, 1-on-1s felt like a waste of time, annual raises were not competitive

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