17 years never a raise - IT Field Technician CompuCom Employee Review

1.0
Sep 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Sleep late, get home early and make it look like 8 hours of work was a fun game after just a few years of realizing no raises. Played a game of zero extra mediocre work for at least 12 years. They got what they paid for. Then took a random paid day off every week for 5 months straight which was great! Decided to get a new job about 15 years ago, but this company was so easy to work for and it only got easier, lol. They tried to push extra responsibilities with 0 incentive, lol.

Cons

Horrible foreign managers that can't understand English, let alone manage. Too much trying to understand foreigners on their cheap call centers. Dead end job with no raises ever. Sales team will oversell services just to get customers to say yes to a contract which would overextended technicians and cause them to lose customers. Plus the cheap foreign call center is a nightmare for everyone. Lastly for an IT service company their internal backend services were the worst and we worked off of an archaic website for over 10 years with no updates because the webmaster if they had one, did not know html.. frustrating company to work for because you see problems and things that are easily fixed but nobody ever listened, especially to a lowly frontline tech.

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CompuCom Response
5y
Thank you for providing feedback on your experience with CompuCom. We’re proud of the advancement opportunities we offer, and we’re committed to providing our associates with the tools and information they need to take full advantage of these offerings. We are sorry to hear that we did not meet your expectations and will take this into consideration for the future.

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5.0
May 2, 2025
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Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

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2.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers, exposure to different areas of IT, decent pay

Cons

No support from upper management, working with skeleton crews on multiple projects at once, 1-on-1s felt like a waste of time, annual raises were not competitive

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