4.0Jul 5, 2022Service desk technician, level iCurrent employee, less than 1 yearRecommendCEO approvalBusiness OutlookProsCool co-workers. Decent pay. Remote. Equipment offered.ConsDepending on the contract you could be on back to back calls.Show more
5.0Jun 8, 2026Site services technicianFormer contractor, more than 1 yearWaterloo, IARecommendCEO approvalBusiness OutlookProsMy manager. Roth 401k Free online training Health Insurance Dental InsuranceConsNo yearly pay raises. Somewhat difficult to move up unless you’re looking to get into managementShow moreHelpfulShare
2.0Jun 23, 2026Tier 2 technical supportFormer employee, more than 10 yearsRecommendCEO approvalBusiness OutlookProsAble to work remotely from home. Medical BenefitsConsVery cheap with their non management level people. Very difficult to get raises and then when you do get one they let you go for financial reasons.Show moreHelpfulShare