Goodbye, Wal-Mart, Goodbye, 1/3 Of The Field Techs - Field Service Technician CompuCom Employee Review

1.0
Jun 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Able to work from home. Good certificate training available.

Cons

Poor upper management, horrible inventory control, DOA parts/dispatch shot gunning wrong parts, project managers who are Evil Without Standards, poor mileage reimbursement and insane expense reporting. Three managers in eight months. Deliberate favoritism on call assignments. Insane SLA's. Dangerous working environments at some clients. No hands-on training. Sink or swim. Constantly shifting metrics. Low pay.

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5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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