Field Services Analyst - Field Support Analyst CompuCom Employee Review

3.0
Mar 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I received a two-week severance package, after I was "released" from the contract they had with a large, hardware retailer (I was a full-time, W-2 employee, of CompuCom), but I received no warning, whatsoever, of my "involuntary departure," which came as a TOTAL surprise to me!

Cons

Not once, in nearly 2 and 1/2 years, did I ever meet my supervisor, in person! Also, most of my fellow technicians, in our area, felt he was totally incompetent, which proved to be the case (he is also no longer with the company, to the best of my knowledge)! Also, I received NO raise or bonus, of any kind, after working for them (on this contract) for more than two years, even though I received numerous accolades, from various managers at the retail stores I serviced!

Explore other reviews about CompuCom

5.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
2.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers, exposure to different areas of IT, decent pay

Cons

No support from upper management, working with skeleton crews on multiple projects at once, 1-on-1s felt like a waste of time, annual raises were not competitive

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