My experience of Computacenter - Consultant Technical Computacenter Employee Review

4.0
Jan 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Computacenter is a vast organisation with a lot of opportunities (if you have the right manager to advise and guide you). I was lucky enough in the time I spent at Computacenter to work with a wide variety of customers, this gives you the opportunity to do something different and keep you on your toes. Computacenter is very good with setting up training and giving you the experience you need. One of the best knowledge tools I have worked with (RightAnswers not NGSD). This is in no part down to the fantastic team you have in the UK and other countries.

Cons

Some of the time there is a very rigid attitude. Internally they should practice what they preach to customers. I have seen the "GSD" go from a technical service desk to a helpdesk nobody using common sense, and everything being scripted. As Computacenter is a large organisation it is very difficult to know who you need to liaise with to solve certain issues. It is difficult to get out and meet people if you are based in a small office like MK2. My advise to everyone is spend some time in Hatfield or Blackfriars, and get to meet people. I would recommend to a friend but I would not allow them to go in as a First Line Analyst. I would not wish that on my worst enemy.

Explore other reviews about Computacenter

5.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great location, great co workers, great leadership

Cons

Can be a bit too sales focused and forget that other departments are just as important. Lots of perks for sales that are not availbale to anyone else in the company

1
1.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and job title are crazy nice

Cons

This place is less data center more fulfillment center style. Walk in and are told to just copy that rack. No training. Then if you make a mistake they get mad even though nothing was explained.

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Computacenter Response
2d
Thank you for taking the time to share your feedback and for highlighting both the positives and the areas where we can improve. We’re pleased to hear that you value the pay and job title, but it’s disappointing to read that your experience with training and support has not met expectations. Starting in a new environment without clear guidance can be challenging, particularly in a technical role where structure and consistency are important. Your comments around the need for more effective onboarding, clearer instruction, and better support are important. We recognise that learning by observation alone is not sufficient for everyone, and creating an environment where people feel confident and set up for success is a key part of being a place where people matter. We also take seriously your point about how mistakes are handled. A supportive culture should ensure that people are guided constructively, especially while they are still learning. Thank you again for your honest feedback, which helps us continue improving the experience we provide
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