Inconsistent, Poor Recognition, Management Culture Issues - Customer Service Representative Computershare Employee Review

1.0
Dec 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Free bus. Relatively stable jobs, nice people, comfortable work areas, lovely Facilities team, free flu jabs, that's about it really.

Cons

Historic abuse of power by managers, failure to follow own policies and processes, senior management won't give you the time of day if your face doesn't fit, absurdly overpaid top level and underpaid lower level. Probably the worst Reception staff I've ever seen, unhelpful and a bit grumpy looking! Horrible food, not subsidised.

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2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Current upper management does not care about employees career progression or well-being in the slightest bit Ability to be stuck in a role for 15 years with a pay raise every few years if the CEO is feeling generous around the holidays after gambling on horses

Cons

It's been noted in many reviews before but there is a lot of language being used in office locations that is ableist, sexist, and racist Re-think office layouts, outdated workflows, and the fact that there are no sick days offered to full-time employees in many countries

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