Poor management and too much controlled - Customer Service Representative Computershare Employee Review

2.0
Aug 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice building, free company bus from city centre, cafe and cafeteria onsite, 5 weeks training, 25 days of holidays plus 8 public holidays.

Cons

All phone calls are recorded which is of course fine but then later on they started to record the screens as well. Only allow you 8 minutes per day for making coffee, going to the bathroom. If you are over the 8 minutes you get told of. Nothing surrounded by the building. If you miss the free company bus which you most likely will do if you work in the call centre the only other option is the airport bus which is more expensive. Too much favouritism going on especially if you are interested in applying for other positions within the company. High staff turnover.

Explore other reviews about Computershare

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Current upper management does not care about employees career progression or well-being in the slightest bit Ability to be stuck in a role for 15 years with a pay raise every few years if the CEO is feeling generous around the holidays after gambling on horses

Cons

It's been noted in many reviews before but there is a lot of language being used in office locations that is ableist, sexist, and racist Re-think office layouts, outdated workflows, and the fact that there are no sick days offered to full-time employees in many countries

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