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Computershare

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Computershare reviews

High turnover - Customer Service Representative (CSR) Computershare Employee Review

2.0
Oct 11, 2024
Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

The only thing is the state holidays u get off and paid

Cons

They make it hard for u to get a bonus and raises, they want your calls to be only 7 min tops after that it's an issue, you lucky if u go to ur breaks and lunches on time. You are lucky if the time they give u all up front when u put in when they say cause there is PTO bids if u actually get the time. They upskill you and certain new skills they do not train you they make u teach yourself and not compensated for learning the new skill. Also your calls are record if you accidently say words not bad but certains will cause u to hotline.

Explore other reviews about Computershare

2.0
Jun 23, 2026
Manager
Recommend
CEO approval
Business Outlook

Pros

Current upper management does not care about employees career progression or well-being in the slightest bit Ability to be stuck in a role for 15 years with a pay raise every few years if the CEO is feeling generous around the holidays after gambling on horses

Cons

It's been noted in many reviews before but there is a lot of language being used in office locations that is ableist, sexist, and racist Re-think office layouts, outdated workflows, and the fact that there are no sick days offered to full-time employees in many countries

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