Really headed downhill - Senior Client Service Analyst Comscore Employee Review

Thanks for your review. We're sorry to hear that your experience was less than ideal. However, we'd like to point out a few things: We have a clearly defined policy for people to pursue internal opportunities, and encourage people to do so, if they have the skill set for the new role. There are also times that we can train them in that new role, given their internal product/process knowledge. Regarding layoffs - these are never fun for anyone involved. However, we recognize that there are times when the business priorities shift and redundancies can be created or brought to light. It is a misnomer that we have had layoffs every year for 3 years. In fact, this past action was the first reduction in force we had in almost 3 years, and was largely based on changes to products we would be servicing and some overlap with acquisitions. We're actively developing programs for managers, and internal training for employees for skills they will need for their roles. Our Learning and Development team has made great strides over the last few years. We're also extending this to sales, to see how we can bridge any gap (real or perceived) between sales and the wider organization.