Great People in an Extremely Frustrating Environment - Software Engineer II Comscore Employee Review

2.0
May 11, 2021
Recommend
CEO approval
Business Outlook

Pros

The best thing about Comscore is the people who work there. There are so many smart, supportive, dedicated people, and they are the reason I worked there for so long. Additionally, there are so many company holidays that you feel like you work for the government. The week off between Christmas and New Year’s is amazing. The holidays, plus unlimited PTO and the relatively low-pressure environment made for a great work/life balance. Depending on which team you’re on, you will get exposed to and gain experience with some modern technology, such as Apache Spark, Apache Airflow, and AWS. There is also a lot of opportunity to learn new skills and grow if you’re motivated. Lastly, after several years of instability at the executive level and being completely rudderless as a company, it finally seems like Comscore is on solid ground and maybe moving in the right direction.

Cons

More superficially: compensation is subpar, health insurance is expensive, and “media measurement” is just a fundamentally uninteresting/ethically dubious field. Beyond that, though, there are several things that made working at Comscore frustrating. Because of the years of financial instability, there’s an overreliance on cheap, overseas contractors. People are loath to make decisions or take responsibility for getting things done, making it so that even modest progress can be halting. Perhaps it is because of this that the modern, cloud-based platform that was supposed to be rolled out three or four years ago is still unfinished. In their desperation to finally make a semi-functional product available to the clients, management has made some very questionable pivots with this new system. The continued struggles in building this new system was the biggest failure of my tenure. While the need for modernizing was real, poor planning, requirements gathering, software development methodology, and understanding of the system that was being replaced made it so that the new system was only better because of its modern tech stack. It honestly felt like we ignored all the good things about the legacy system and replicated the bad aspects. In other words, in spite of having this amazing opportunity to rebuild from the ground up, the lack of planning and real requirements meant that we were forced to write hacky, disjointed code, reactively forcing in new functionality that could have been integrated more seamlessly if there had been more foresight.

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Comscore Response
5y
We appreciate you taking the time to share your experiences at Comscore. We are glad that you recognize our truly greatest asset which is our people. We could not agree more! Thank you for sharing your experiences and perspectives, in total. We believe that we provide a competitive compensation package, and we rely on market surveys as one source to ensure we remain competitive. We also provide an excellent benefits offering to meet the varying needs of employees. Thank you also for sharing your feedback regarding our systems and technology. Comscore is evolving to meet the demands of our customers in the evolving media landscape. In some cases, rapid environmental change in media has required changes to specifications to ensure that Comscore delivers what our customers need. This process can expand scope and impact deadlines but we are confident customers will be happy with the result. We encourage our employees to let their management and HR teams know if there are areas where we can improve, and we hope you shared your valuable insight prior to leaving. Please feel free to reach out to HR@comscore.com if you have additional feedback to give.

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