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Con Edison

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Con Edison reviews

Customer operations supervisor - Operations Supervisor Con Edison Employee Review

2.0
Apr 29, 2013
Operations supervisor
Recommend
CEO approval
Business Outlook

Pros

Good salary if you negotiate well coming into the company along with overtime pay.

Cons

Many of the management employees were promoted from the union. Intimidated by outside hires coming into management. Not a corporate structure, they have young inexperienced newly promoted management employees running the call center. They want you you to dummy down your experience to fit in. Not open to fresh new ideas from the outside. Horrible place to work !!! Not the old con Edison !!! No real pension for new management/ cash balance. Mean employees that are unsupportive unless you were union. Your on lock down with mandatory overtime for major outages. Other parts of the company may be good. - stay away from the call center environment!

Explore other reviews about Con Edison

5.0
Apr 28, 2026
Supply chain sustainability analyst
Recommend
CEO approval
Business Outlook

Pros

Strong learning environment with supportive team members and clear guidance from mentors. Great exposure to real-world supply chain and sustainability projects.

Cons

Limited ownership in some projects due to internship scope, but still a valuable learning experience overall.

2.0
Jul 7, 2026
Customer service representative
Recommend
CEO approval
Business Outlook

Pros

- wfh - equipment provided - 2 raises a year

Cons

- very cliquey - OT is only 2 additional hours a day. nothing more - management prioritizes metrics over employees’ wellbeing - zero downtime in between calls. constantly back to back from beginning to end of shift - other depts do not hold their weight, which results in CSR’s having to do twice the work. can/will lead to burnout - union uwua local 1-2 does not advocate for members like they should. they are very cozy with con ed management. will be lackadaisical with member requests

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