Con Ed Solutions is the best place to work....if you have no ambitions & are complacent being thrown under the bus daily - Customer Operations Con Edison Employee Review

1.0
Jul 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility because no managers care if you are there or not; short commute; benefit from reputation of Con Edison; stability of the parent company.

Cons

1. Salaries do not commensurate with experience; 2. Managers have no concept of leading a team successfully; 3. Absolutely NO career development/advancement opportunities; 4. Very cut-throat, under the bus throwing environment with everyone out for themselves; 5. Customers are not treated properly because unskilled reps are taking the calls.

Explore other reviews about Con Edison

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong learning environment with supportive team members and clear guidance from mentors. Great exposure to real-world supply chain and sustainability projects.

Cons

Limited ownership in some projects due to internship scope, but still a valuable learning experience overall.

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- wfh - equipment provided - 2 raises a year

Cons

- very cliquey - OT is only 2 additional hours a day. nothing more - management prioritizes metrics over employees’ wellbeing - zero downtime in between calls. constantly back to back from beginning to end of shift - other depts do not hold their weight, which results in CSR’s having to do twice the work. can/will lead to burnout - union uwua local 1-2 does not advocate for members like they should. they are very cozy with con ed management. will be lackadaisical with member requests

See reviews by: Helpful|Rating|Date|All