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Con Edison

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Con Edison reviews

Terrible place to work - Customer Service Representative Con Edison Employee Review

1.0
Oct 18, 2014
Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Great company to work for if you have no education and the persistence of a mule and don't mind taking crap from management who also have no education and the persistence of a mule.

Cons

Management isn't very intelligent, rampant nepotism, people who think they are superior humans because of the rampant nepotism, everything is timed (LITERALLY everything even bathroom breaks), smart educated folks most likely won't stay very long.

Explore other reviews about Con Edison

5.0
Apr 28, 2026
Supply chain sustainability analyst
Recommend
CEO approval
Business Outlook

Pros

Strong learning environment with supportive team members and clear guidance from mentors. Great exposure to real-world supply chain and sustainability projects.

Cons

Limited ownership in some projects due to internship scope, but still a valuable learning experience overall.

2.0
Jul 7, 2026
Customer service representative
Recommend
CEO approval
Business Outlook

Pros

- wfh - equipment provided - 2 raises a year

Cons

- very cliquey - OT is only 2 additional hours a day. nothing more - management prioritizes metrics over employees’ wellbeing - zero downtime in between calls. constantly back to back from beginning to end of shift - other depts do not hold their weight, which results in CSR’s having to do twice the work. can/will lead to burnout - union uwua local 1-2 does not advocate for members like they should. they are very cozy with con ed management. will be lackadaisical with member requests

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