Former Health Services Manager - Sales Concentra Employee Review

4.0
Aug 16, 2017
Recommend
CEO approval
Business Outlook

Pros

If you hit your numbers management left you alone

Cons

They should have stuck with occ health instead of selling out to walk in care, that's what made them special

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Concentra Response
8y
Thank you for the feedback. For the last two years we have refocused our mission and values to serve the Occupational Health needs of our country. We are excited about our return to Occ Med and are encouraged with the response from our employer customers.

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5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

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1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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