Physician - Physician, Family Practice Concentra Employee Review

4.0
Feb 14, 2018
Recommend
CEO approval
Business Outlook

Pros

The company is well organized and has a great set of leaders who do care and hold themselves accountable.

Cons

--Like any large organization, Concentra uses metrics to track its progress in hitting corporate goals, whether these are patient waiting times, patient satisfaction, or how many patients you see a day, etc. These are helpful in terms of feedback, but one has to be open to their use. --Also, the company has a heavy reliance on electronic prescribing, documentation, EHR...when the internet goes down, or the server acts up, it is frustrating and somewhat painful. However, the system works most of the time and the company responds to needs in the centers. --Days are busy, and can become VERY busy. Be prepared to work and even run at times. I have never felt like quality of care was sacrificed or patient safety was jeopardized, but I have felt that I could drop the ball if I am not careful and working to hold myself and others accountable.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

See reviews by: Helpful|Rating|Date|All