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      Concentra

      Engaged Employer

      Concentra reviews

      Medical Support Specialist - Medical Support Specialist/M A Concentra Employee Review

      2.0
      Dec 12, 2018
      Medical support specialist/m a
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job for a fresh new MA student! You learn so much and would be a pro once you gain knowledge and experience. Off on weekends (Certain locations) Great hardworking employees that are willing to work as a team to have a productive day. Great Providers!

      Cons

      Environment/ Workload could be stressful. You only get a bonus if your clinic/location meets the company quota or production. Wait times are horrible, I felt sorry for patients! No pay raise, benefits sucks. Short staffed! PTO is used for everything (Holidays, Vacation and Sick) This company only cares about patient volume and not patient care! Over work the employees and don’t want you to get paid for overtime, smh!

      Explore other reviews about Concentra

      5.0
      May 26, 2026
      Pta assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. PTO coverage is great.

      Cons

      None that I can think of.

      1.0
      Jul 7, 2026
      Referral coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home Mon -Fri

      Cons

      Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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