It is fine. - Customer Service Concentra Employee Review

4.0
Sep 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Easy going, casual and comfortable.

Cons

Lack of communication, Humana is selling us off piece by piece, they hire incompetant people so they can pay them less.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is higher than most employers offer for similar positions. The benefits like PTO & sick time are higher (with increased seniority).

Cons

No paid holidays. The culture is not as warm & "family-like" as it has been in the past. If you do not fit a specific "mold" for leadership they will not hire or promote you despite your vast knowledge & added value to the team.

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