Driver-Front Office - Driver-Front Office Concentra Employee Review

1.0
May 5, 2015
Recommend
CEO approval
Business Outlook

Pros

There are no "Pros' that come to mind when I think about my experience there.

Cons

The "Cons" may be to numerous to list all. One of many negatives about the Concentra experience would be disengaged management. There is very little communication and management is trained to emphasize the negatives and minimize the positives. Hard work is not recognized keeping morale low for the purpose of turning over their staff every few years which a manager once admitted privately. There are no pay raises but they think nothing of adding more work to a already over worked underpaid staff. Most managers are also not qualified for their positions creating a difficult work environment.

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5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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