Deeply consider before working. - Center Operations Director Concentra Employee Review

1.0
Jun 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is ok. Being able to interact with patients and help them better themselves in their lives is nice too.

Cons

They don’t care about their employees. Most center directors I worked with there had health issues because they ended up caring more about numbers then their own staff’s health. As center director there were many times I had call outs and my senior leadership team didn’t help or send any help so I had to run the back office all by myself as an MA when I was the operations director, seeing almost 70 patients all by myself. Even asked my manager if I could close 30 min early to finish my manager duties and was told no, worked 13 hours that day because I had to stay 3 extra hours to finish my work as well as close the center. Lost 70 pounds in less than 6 months because of that type of stress.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is higher than most employers offer for similar positions. The benefits like PTO & sick time are higher (with increased seniority).

Cons

No paid holidays. The culture is not as warm & "family-like" as it has been in the past. If you do not fit a specific "mold" for leadership they will not hire or promote you despite your vast knowledge & added value to the team.

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