Decent job to get by - Patient Service Specialist/Referral Coordinator Concentra Employee Review

3.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits, full time hours, decent pay, fully remote.

Cons

Management isn't the best, as well as the team you work with. They will not promote you even though you've proved your part. They expect you to go above & beyond without paying you more. They also do not offer overtime. This job can be stressful because patients/doctors/adjusters/nurses use you as a punching bag. This position deals with workers comp insurance, so if you don't have a good understanding of this it may be difficult for you. You will need to have the ability to multi-task as you're dealing with a hundred cases.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is higher than most employers offer for similar positions. The benefits like PTO & sick time are higher (with increased seniority).

Cons

No paid holidays. The culture is not as warm & "family-like" as it has been in the past. If you do not fit a specific "mold" for leadership they will not hire or promote you despite your vast knowledge & added value to the team.

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