Medical Support Specialist - Medical Support Assistant Concentra Employee Review

3.0
Jan 27, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a very busy job. The clinic pushes patients through like a factory and it's not unordinary for Concentra clinics to treat more than 75 patients per day. Assisting doctor's and rooming patients requires constant movement so prepare to do a lot of fast walking. That being said, Concentra is a great place to get patient care experience before PA or medical school.

Cons

Concentra needs to focus on it's strength which is occupational health. Urgent care shouldn't be a part of their business model because the competition is superior and Concentra lacks supplies for this service. Clinics tend to be overcrowded and create more stress for the providers because patients complain of long wait times.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is higher than most employers offer for similar positions. The benefits like PTO & sick time are higher (with increased seniority).

Cons

No paid holidays. The culture is not as warm & "family-like" as it has been in the past. If you do not fit a specific "mold" for leadership they will not hire or promote you despite your vast knowledge & added value to the team.

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