Great but.... - Front Desk Associate Concentra Employee Review

3.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible with my hours, allowed me to fairly manage between my other job and this job. Great team Great pay True 9-5 with no weekends

Cons

The patients were obnoxious and made the job hard some days. Short staffed which affect wait times, which eventually fell on the front desk associate's shoulders when it came down to the patient interactions. Was forced to train for tasks that were outside of job description.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is higher than most employers offer for similar positions. The benefits like PTO & sick time are higher (with increased seniority).

Cons

No paid holidays. The culture is not as warm & "family-like" as it has been in the past. If you do not fit a specific "mold" for leadership they will not hire or promote you despite your vast knowledge & added value to the team.

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