Loved the job but poor management led to burnout - Clinic Lead/Lead Medical Assistant Concentra Employee Review

3.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Good learning experience for newer MAs/x-ray techs as Concentra functions as both a traditional urgent care and occupational medicine clinic seeing worker's compensation patients and performing employer services such as physicals, bloodwork, PFTs, mask fittings, etc.; opportunities for quick advancement possible with lead positions and additional x-ray certifications (class sponsored by Concentra)

Cons

Frequently added new responsibilities with inadequate compensation, worked overtime most days due to policy of allowing walk-ins until closing time, Touchworks EHR system can be difficult to use

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is higher than most employers offer for similar positions. The benefits like PTO & sick time are higher (with increased seniority).

Cons

No paid holidays. The culture is not as warm & "family-like" as it has been in the past. If you do not fit a specific "mold" for leadership they will not hire or promote you despite your vast knowledge & added value to the team.

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