Be sure you understand what you respondsible for in your roll - Customer Service Representative Conduent Employee Review

3.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Lunch 1 hour Great benefits work from home Discount on products

Cons

-work 180 days before you get double time pay for working holidays -Training is not adequate for what you are responsible to do for your customers -Must be camera ready daily as they can see you on the computer your working on -You have a dress code even though your working from home -You have a window of hours to work, and your not sure about your schedule until somewhere after your second week of training - probability of feeling inadequate due to lack of understanding and preparedness from training to move forward in your career. May not cater to everyones style of learning as it is fast paced.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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