Thought it would be better..... - Customer Service Representative Conduent Employee Review

1.0
Aug 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Great uplifting words for it's customers. Gives "them" hope.

Cons

This company was a spin off of Xerox which by the way was purchased from ACS ( which was a great company). Conduent nor Xerox for that matter doesn't look out for it's employees. They don't donate to charity's but if there are donates made from the employees these must be given in their company name. I find something wrong with that. Hopefully, they will get it together and take a hard look since their founding day has only been in January of this year but it's definitely not somewhere it's employees want to be. I know alot of talented people who have left or have their resumes ready. If they are all gone can you handle the job?

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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