Terrible. - Call Center Representative Conduent Employee Review

1.0
Oct 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is good, training class is fun.

Cons

Management doesn't care about employees. Terrible hours and scheduling. Impossible quotas and goals. I was pregnant, and caught the flu. I had a doctor's note which said I needed to stay home for a week. I called in every day as I was told to do and on the third day I received a phone call telling me that I needed to return to work or "have a conversation" with my supervisor. It was implied that if I did not return to work before medically advised I would be fired. I was informed that a doctor's note is not accepted as an excuse for absence. I ended up quitting because who wants to work at a place that has so much disregard for employee's well being? Certainly not I.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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