Worst experience with management of my career - DB Customer Care Representative Conduent Employee Review

1.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

After two years of work, the best "pro" I can come up with is that their paychecks are issued on time. If you want a lateral transfer to another area in the office, it's fairly easy to apply and move. Overtime is a rarity, but when it is offered, it is generally voluntary.

Cons

Compensation and benefits is not competitive in the industry or region. New hire contracts are paid more than full-time regular employees. No one holds management accountable for the things they say and do, and they have no follow through. All levels of management play favorites. Front line employees are treated like peons. The company has a culture according to their marketing materials, but none is actually in effect or practiced. Systems are extremely slow or even nonfunctional daily and even though upper management says they are investing in technology, none of that investment is trickling down to the front line.

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All