customer service - Anonymous employee Conduent Employee Review

2.0
Oct 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay was ok, wasn't enough for the bs you had to deal with on a daily basis

Cons

the strict no absence policy, the rude customers, and the team leads/supervisors were always hypocritical with the rules when they were breaking them on the daily.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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