They do not protect their employees - Customer Service Representative Conduent Employee Review

2.0
Nov 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Yes you get 40 hours a week and a set schedule and they provide training, no need for prior experience and overtime.

Cons

They do not do anything about employees harassing you ON THE JOB!!! I’ve never seen anything like it. I literally saw this girl get threatened to get beat up by two other employees, they allow the girls to harass this girl (who by the way is a new hire). It seems to be a hostile work environment. Management says “they can’t do anything to the girls because they haven’t touched the other girl”. It’s absolutely insane!!

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great team work, lots to learn

Cons

Building is outdated, Atmosphere is not great.

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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