Easy job but mentally exhausting - Customer Care Advisor Conduent Employee Review

2.0
Jul 23, 2019
Recommend
CEO approval
Business Outlook

Pros

He people try hard - middle management. Free tea and coffe but bring your own.

Cons

Depressing atmosphere, too much work and the management are unsure on how to progress. Never seen a pay rise never been offered an increase despite precious management experience. Over tine payment is always late. Basic salary is very poor.

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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