Good coworkers and company culture, zero upwards mobility - Software Engineer Conduent Employee Review

3.0
Sep 13, 2023
Recommend
CEO approval
Business Outlook

Pros

- Coworkers are friendly and competent at their jobs, including managers - No mandatory overtime and very minimal crunch or putting out fires - Can easily use time off with very little judgment or argument - Managers allow devs to self-direct and do not try to micromanage - Room to get your feet wet with languages/technologies you're not already familiar with - Open to remote work

Cons

- Corporate refuses to give any raises or promotions at all. The only way you might get a raise is by getting an offer from another company and fishing for a counter-offer, and you aren't getting a promotion ever. - No bonuses or stock options or anything besides your base salary - Health insurance options are so bad it's arguably better to just opt out and pay for your doctors out-of-pocket - Company VPN is horrifically slow and authentication changes can come with no warning and kick you out for a day or more - Chronically understaffed technical help desk takes ages to resolve things like firewall issues and account problems

Explore other reviews about Conduent

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice environment Supervisor and leads are amazing

Cons

None none none none none

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The only real advantage is the ability to work from home. My trainers were knowledgeable, patient, and genuinely tried to help despite the limitations of the training program.

Cons

The training is far too rushed for the complexity of the job. The trainers themselves are not the problem—they did their best—but two weeks of training followed by one week of nesting is simply not enough. You're expected to learn numerous systems, document calls accurately, understand complex fraud procedures, and handle back-to-back calls from frustrated or angry customers with very little hands-on practice. There wasn't enough call shadowing or realistic mock calls to build confidence before taking live calls. The learning curve is overwhelming, and the high turnover rate reflects that. On top of that, the pay does not match the stress, workload, or expectations of the position.

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