Happy Account Manager, room for improvement. - Anonymous employee Connection Employee Review

4.0
Dec 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As an account manager we are very well taken care of and appreciated. 3 weeks of vacation starting out! Flexible.

Cons

Very little to no margin to uplift for commission. Our prices can be beat by anyone. The constant call monitoring feels very invasive. Especially to hard working deticated employees. I could understand if there was an issue or for perioic review. Internal technology is lacking.

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Connection Response
9y
Thank for your feedback. We are glad to hear you feel positive about our work culture and vacation benefits. We recognize for newer Account Managers it takes time to build your book of business. We offer training and support, including call monitoring to help coach and develop our Account Managers to succeed. We don’t compete on just price as an IT Solutions company we can offer value that many companies are unable to offer. We recognize our internal systems are in need of an upgrade and there have been several enhancements that have been made in the last several years to enable sales to work more efficiently but there is much more to do on that front.

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5.0
May 6, 2026
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Pros

Work with excellent and experienced team that support each other. We have a lot of offerings and capabilities to promote and sell.

Cons

Long hours, huge focus on making and exceeding quota, very competitive industry with low margins to win large deals.

4.0
Jul 1, 2026
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Pros

True Account Ownership Good Benefits & Policies Pockets of Good Leadership Financially Responsible Company

Cons

Dated Systems, Processes, & Culture Draw Pay Commission Structure Typical Large Corporation Bureaucratic & Political Quagmires

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