CEO says one thing and does another - Anonymous employee Connecture Employee Review

2.0
Jun 30, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very dedicated and talented team. A lot of talented problem solvers eager to invest in solutions that grow the business. Great coffee.

Cons

The company has been sliding downhill for the past year. The financials are terrible. Morale is the lowest it's ever been. Jeff Surges says one thing (We're doing great!) and then does another thing (lays off a bunch of people and closes more offices) all while trying to build up a shiny new office in Chicago to convince clients that we're legit (sad thing is...we ARE legit...but we don't need a showy office to prove that, especially at the expense of other people's jobs). He also has come right out in our employee meetings and instructed us to go write positive things on Glassdoor to boost his ratings. Sorry Jeff, that's not how this works. But I'm assuming he doesn't actually care about all of this because he probably has a golden parachute waiting for him if he can't make this company profitable. That's the standard MO for most CEOs in the health insurance industry.

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5.0
Oct 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Great management, organized team, and intresting work.

Cons

I worked remote so the time zone difference for people on the team was tricky to navigate.

2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people compromising the teams.

Cons

Not so great ownership, limits pay and growth within org.

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