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Connexus Resource Group

Engaged Employer

Management is driven by client satisfaction, yet attentive to each team member’s needs. - Customer Service Team Lead Connexus Resource Group Employee Review

5.0
Mar 20, 2023
Recommend
CEO approval
Business Outlook

Pros

The measures used in establishing performance standards are discussed in depth and the resources necessary to deliver on those criteria are easily accessible. Management makes themselves available to speak with team members any time of the day, or night. The concepts of job growth and advancement are inspired, in part, by the solution-focused coaching methodology. Team members know they are key to the success of our company. Rather than present the idea we are easily replaceable, each team members challenges and/or matters of a personal nature are treated with respect and compassion.

Cons

Even though the idea or feeling of community is promoted, the inherent lack of office interaction due to working from home is missed. Compensation, even though it is primarily based on each individual clients contract, should be reviewed to more closely align with industry averages.

Explore other reviews about Connexus Resource Group

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

Cons

Working from home can be difficult when you try to connect with your team.

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Connexus Resource Group Response
2w
Thank you for sharing your experience and for your many years of dedication to Connexus Resource Group. We’re grateful to have had the opportunity to be part of your career journey and are glad to hear that the flexibility of working from home has been a positive aspect of your experience. We also appreciate your feedback regarding the challenges of building connections in a remote environment. Creating opportunities for collaboration, engagement, and meaningful team interaction continues to be an important focus as we support a remote workforce. Thank you again for your contributions and for being a valued member of our team.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Connexus Resource Group provided me with the opportunity to expand my customer service and technical support skills while working remotely. The onboarding process was organized, communication with the recruiting team was professional, and I appreciated the chance to work on a variety of projects that strengthened my experience.

Cons

The biggest drawback is the lack of job security. Client assignments can end with little or no notice, and there is no guarantee that another assignment will be available immediately. Having a more structured transition process or backup placement options would greatly improve the contractor experience.

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