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      Connexus Resource Group

      Engaged Employer

      Connexus Resource Group reviews

      Remote CSR - Customer Service Representative (CSR) Connexus Resource Group Employee Review

      4.0
      Mar 20, 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best Team Lead and Team as they are prompt to answer any questions. Direct contact with my TL daily ensures success for each call. Leadership/management is very understanding/flexible when it comes to work/life balance. That’s something I’ve always looked for in a job! At Connexus, I’m able to take the time I need for my own well-being!

      Cons

      Wish the starting wage was more than $12/hr since policies seem to update often for verifiers. Each day ensuring to check any important notifications from leadership as something has likely been updated. Core responsibilities remain the same, however you’re constantly adjusting.

      Explore other reviews about Connexus Resource Group

      5.0
      May 14, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

      Cons

      Working from home can be difficult when you try to connect with your team.

      avatar
      Connexus Resource Group Response
      2w
      Thank you for sharing your experience and for your many years of dedication to Connexus Resource Group. We’re grateful to have had the opportunity to be part of your career journey and are glad to hear that the flexibility of working from home has been a positive aspect of your experience. We also appreciate your feedback regarding the challenges of building connections in a remote environment. Creating opportunities for collaboration, engagement, and meaningful team interaction continues to be an important focus as we support a remote workforce. Thank you again for your contributions and for being a valued member of our team.
      4.0
      Jul 10, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Connexus Resource Group provided me with the opportunity to expand my customer service and technical support skills while working remotely. The onboarding process was organized, communication with the recruiting team was professional, and I appreciated the chance to work on a variety of projects that strengthened my experience.

      Cons

      The biggest drawback is the lack of job security. Client assignments can end with little or no notice, and there is no guarantee that another assignment will be available immediately. Having a more structured transition process or backup placement options would greatly improve the contractor experience.

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