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Connexus Resource Group

Engaged Employer

Customer service rep isnt bad - Customer Service Representative Connexus Resource Group Employee Review

3.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

work from home and will work with you schedule

Cons

Bad pay for what is asked of you, super high call volume, no raises , micromanagement

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Connexus Resource Group Response
1y
Thank you for your feedback. We're glad you appreciate the work-from-home flexibility and scheduling support. We understand your concerns about pay, high call volume, and micromanagement. Your advice to provide better pay and raises is noted, and we will take it into consideration as we strive to improve the work environment for our employees.

Explore other reviews about Connexus Resource Group

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

Cons

Working from home can be difficult when you try to connect with your team.

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Connexus Resource Group Response
2w
Thank you for sharing your experience and for your many years of dedication to Connexus Resource Group. We’re grateful to have had the opportunity to be part of your career journey and are glad to hear that the flexibility of working from home has been a positive aspect of your experience. We also appreciate your feedback regarding the challenges of building connections in a remote environment. Creating opportunities for collaboration, engagement, and meaningful team interaction continues to be an important focus as we support a remote workforce. Thank you again for your contributions and for being a valued member of our team.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Connexus Resource Group provided me with the opportunity to expand my customer service and technical support skills while working remotely. The onboarding process was organized, communication with the recruiting team was professional, and I appreciated the chance to work on a variety of projects that strengthened my experience.

Cons

The biggest drawback is the lack of job security. Client assignments can end with little or no notice, and there is no guarantee that another assignment will be available immediately. Having a more structured transition process or backup placement options would greatly improve the contractor experience.

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