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      Connexus Resource Group

      Engaged Employer

      Connexus Resource Group reviews

      Horrible company - Front Desk Agent Connexus Resource Group Employee Review

      1.0
      Aug 4, 2024
      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy Benefits are provided (vision, health & dental) Gifted a product once at the beginning of your job to know your company. They recognize you are one of their best employees

      Cons

      Low pay for all agents. Mislead pay - Application stated 18-20hrly, when hired it turns out to be 13.50hr. One of best to be promoted and no acknowledgment of their errors. Let you go during natural disasters such as a power outage from weather damage. They recognize you are one of their best employees and will not promote you. If mistreated, HR doesn’t care, they’ll cover their own and client only not the agents. The clients don’t care how good you are and policy’s aren’t clear, )atleast with the company I was with) Ask questions, they give you unclear answers and following their specific direction will get you in trouble due to their unclear policy.

      avatar
      Connexus Resource Group Response
      1y
      Thank you for your candid feedback. We're glad you found the work easy and appreciated the benefits and initial recognition. However, we are deeply concerned about your reports of misleading pay, lack of promotion, and insufficient support during natural disasters. Your experiences and advice are important, and we will take these issues seriously as we strive to improve our practices and ensure a fair and supportive work environment for all employees.

      Explore other reviews about Connexus Resource Group

      5.0
      May 14, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

      Cons

      Working from home can be difficult when you try to connect with your team.

      avatar
      Connexus Resource Group Response
      2w
      Thank you for sharing your experience and for your many years of dedication to Connexus Resource Group. We’re grateful to have had the opportunity to be part of your career journey and are glad to hear that the flexibility of working from home has been a positive aspect of your experience. We also appreciate your feedback regarding the challenges of building connections in a remote environment. Creating opportunities for collaboration, engagement, and meaningful team interaction continues to be an important focus as we support a remote workforce. Thank you again for your contributions and for being a valued member of our team.
      4.0
      Jul 10, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Connexus Resource Group provided me with the opportunity to expand my customer service and technical support skills while working remotely. The onboarding process was organized, communication with the recruiting team was professional, and I appreciated the chance to work on a variety of projects that strengthened my experience.

      Cons

      The biggest drawback is the lack of job security. Client assignments can end with little or no notice, and there is no guarantee that another assignment will be available immediately. Having a more structured transition process or backup placement options would greatly improve the contractor experience.

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