employer cover photo
employer logo
employer logo

Connexus Resource Group

Engaged Employer

Learning Experience - Customer Service Representative (CSR) Connexus Resource Group Employee Review

2.0
Dec 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home and comes with benefits!

Cons

Playing favorites and underhanded tactics used by management.

avatar
Connexus Resource Group Response
1y
Thank you for taking the time to share your experience. We’re glad to hear you appreciated the ability to work from home and the benefits we offer. We regret to hear about your concerns regarding favoritism and management practices. Ensuring fairness and integrity is a priority for us, and we take feedback like this seriously. Your insights will be reviewed as part of our commitment to creating a supportive and equitable work environment for all employees. We appreciate the time and effort you contributed to Connexus Resource Group and wish you all the best in your future endeavors. If you’d like to share additional details about your experience, we welcome your input.

Explore other reviews about Connexus Resource Group

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

Cons

Working from home can be difficult when you try to connect with your team.

avatar
Connexus Resource Group Response
2w
Thank you for sharing your experience and for your many years of dedication to Connexus Resource Group. We’re grateful to have had the opportunity to be part of your career journey and are glad to hear that the flexibility of working from home has been a positive aspect of your experience. We also appreciate your feedback regarding the challenges of building connections in a remote environment. Creating opportunities for collaboration, engagement, and meaningful team interaction continues to be an important focus as we support a remote workforce. Thank you again for your contributions and for being a valued member of our team.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Connexus Resource Group provided me with the opportunity to expand my customer service and technical support skills while working remotely. The onboarding process was organized, communication with the recruiting team was professional, and I appreciated the chance to work on a variety of projects that strengthened my experience.

Cons

The biggest drawback is the lack of job security. Client assignments can end with little or no notice, and there is no guarantee that another assignment will be available immediately. Having a more structured transition process or backup placement options would greatly improve the contractor experience.

See reviews by: Helpful|Rating|Date|All