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      Connexus Resource Group

      Engaged Employer

      Connexus Resource Group reviews

      ?? - Customer Service Representative (CSR) Connexus Resource Group Employee Review

      3.0
      Feb 5, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice team leader. Nice co workers on my team

      Cons

      Pay is very low...have to learn alot of stuff and get graded on quality the week after u are sent on by yourself. Very hard j9b at first to learn without hands on in training. Insurance does NOT meet minimum Value for ACA OBAMA CARE- SO KEEP YOUR OWN INSURANCE DO NOT TAKE COMPANY INSURANCE

      avatar
      Connexus Resource Group Response
      1y
      Thank you for sharing your experience. We’re glad to hear that you have a supportive team leader and great coworkers—that’s something we truly value at Connexus Resource Group. We understand your concerns regarding pay, training, and insurance. Learning a new role can be challenging, and we continuously review our training process to ensure employees feel well-prepared. We also recognize the importance of competitive compensation and benefits and will share your feedback with leadership as we work to improve these areas. Your input is valuable, and we appreciate the hard work and dedication you bring to the team. If you have any additional suggestions, we’d love to hear them. Thank you for being part of Connexus Resource Group!

      Explore other reviews about Connexus Resource Group

      5.0
      May 14, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

      Cons

      Working from home can be difficult when you try to connect with your team.

      avatar
      Connexus Resource Group Response
      2w
      Thank you for sharing your experience and for your many years of dedication to Connexus Resource Group. We’re grateful to have had the opportunity to be part of your career journey and are glad to hear that the flexibility of working from home has been a positive aspect of your experience. We also appreciate your feedback regarding the challenges of building connections in a remote environment. Creating opportunities for collaboration, engagement, and meaningful team interaction continues to be an important focus as we support a remote workforce. Thank you again for your contributions and for being a valued member of our team.
      4.0
      Jul 10, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Connexus Resource Group provided me with the opportunity to expand my customer service and technical support skills while working remotely. The onboarding process was organized, communication with the recruiting team was professional, and I appreciated the chance to work on a variety of projects that strengthened my experience.

      Cons

      The biggest drawback is the lack of job security. Client assignments can end with little or no notice, and there is no guarantee that another assignment will be available immediately. Having a more structured transition process or backup placement options would greatly improve the contractor experience.

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