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      Connexus Resource Group

      Engaged Employer

      Connexus Resource Group reviews

      Alright job if you really need it - Call Center Agent Connexus Resource Group Employee Review

      3.0
      Feb 18, 2025
      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team environment, and team leads are always there and helpful.

      Cons

      Pay is terrible QA is really strict about every little thing. Heavy call volume, back to back. (160+calls a day)

      avatar
      Connexus Resource Group Response
      1y
      Thank you for your feedback. We're glad to hear that you enjoyed the team environment and the support from your team leads. We also appreciate your honesty about the pay, QA standards, and call volume. We understand these are important areas for improvement and will continue to work on making adjustments. Thank you for your time with us, and we wish you all the best in your future endeavors!

      Explore other reviews about Connexus Resource Group

      5.0
      May 14, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

      Cons

      Working from home can be difficult when you try to connect with your team.

      avatar
      Connexus Resource Group Response
      2w
      Thank you for sharing your experience and for your many years of dedication to Connexus Resource Group. We’re grateful to have had the opportunity to be part of your career journey and are glad to hear that the flexibility of working from home has been a positive aspect of your experience. We also appreciate your feedback regarding the challenges of building connections in a remote environment. Creating opportunities for collaboration, engagement, and meaningful team interaction continues to be an important focus as we support a remote workforce. Thank you again for your contributions and for being a valued member of our team.
      4.0
      Jul 10, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Connexus Resource Group provided me with the opportunity to expand my customer service and technical support skills while working remotely. The onboarding process was organized, communication with the recruiting team was professional, and I appreciated the chance to work on a variety of projects that strengthened my experience.

      Cons

      The biggest drawback is the lack of job security. Client assignments can end with little or no notice, and there is no guarantee that another assignment will be available immediately. Having a more structured transition process or backup placement options would greatly improve the contractor experience.

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