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Connexus Resource Group

Engaged Employer

Depends on the Campaign - Head Trainer Connexus Resource Group Employee Review

3.0
Mar 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Community between agents Good training programs Ability to transfer between campaigns as needed

Cons

No communication from Account Managers Lots of campaigns are temp Low pay compared to similar companies

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Connexus Resource Group Response
1y
Thank you for your review and for being a part of Connexus Resource Group for over four years — your dedication and contributions, especially in a Head Trainer role, are truly appreciated. We’re glad to hear that you value the sense of community among agents, the quality of our training programs, and the flexibility to move between campaigns. These are areas we take pride in and continuously aim to strengthen. We also want to sincerely acknowledge your concerns regarding communication, the temporary nature of certain campaigns, and compensation. Clear, consistent communication from leadership is essential to maintaining trust and morale within any organization, and your feedback is a timely reminder of the importance of keeping those lines open. We’re actively reviewing how our Account Managers and leadership teams can improve internal communication processes to ensure employees feel informed, supported, and valued. Your advice is well taken, and we appreciate you bringing these points forward. Thank you again for your honest feedback — and for the important role you play in supporting and developing our teams.

Explore other reviews about Connexus Resource Group

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

Cons

Working from home can be difficult when you try to connect with your team.

avatar
Connexus Resource Group Response
2w
Thank you for sharing your experience and for your many years of dedication to Connexus Resource Group. We’re grateful to have had the opportunity to be part of your career journey and are glad to hear that the flexibility of working from home has been a positive aspect of your experience. We also appreciate your feedback regarding the challenges of building connections in a remote environment. Creating opportunities for collaboration, engagement, and meaningful team interaction continues to be an important focus as we support a remote workforce. Thank you again for your contributions and for being a valued member of our team.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Connexus Resource Group provided me with the opportunity to expand my customer service and technical support skills while working remotely. The onboarding process was organized, communication with the recruiting team was professional, and I appreciated the chance to work on a variety of projects that strengthened my experience.

Cons

The biggest drawback is the lack of job security. Client assignments can end with little or no notice, and there is no guarantee that another assignment will be available immediately. Having a more structured transition process or backup placement options would greatly improve the contractor experience.

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