Was Great until the merge - Customer Service Representative (CSR) Connexus Resource Group Employee Review

Thank you for your honest feedback and for being part of Connexus Resource Group for over four years — your tenure and experience are truly valued. We’re glad to hear you’ve appreciated the flexibility of working from home and the hours available. We’re sorry to learn, however, that your recent experience following the company changes hasn’t met expectations. Transitions like mergers can create challenges, and while our goal is always to provide clear communication and fair, consistent processes, it’s clear from your feedback that we fell short in some areas. Your concerns about equipment expenses, pay adjustments, and promotion opportunities are being noted and will be shared with leadership for further review. We take this type of input seriously as it helps us identify areas where we can improve. We genuinely appreciate your time, dedication, and candor — and thank you for sharing your perspective.