employer cover photo
employer logo
employer logo

Connexus Resource Group

Engaged Employer

Loved the job - Customer Service Representative (CSR) Connexus Resource Group Employee Review

4.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Training was really detail and you learned wasn't rushed training. The Managers, Sups, leads and other co-workers were amazing I loved the customers as well they were so nice Enjoyed clocking in everyday

Cons

Only con is being laid off without any notice And the pay is on the low side

avatar
Connexus Resource Group Response
1y
Thank you so much for taking the time to share your experience. It means a lot to hear that you enjoyed your role, appreciated the thorough training, and felt supported by your managers, supervisors, and coworkers. Creating a positive work environment and connecting with customers is something we truly value, so we’re grateful to know that was your experience. We also hear your concerns about the layoff process and the impact it can have, especially in today’s economy. Your feedback about providing advance notice is important and will be shared with leadership. It’s a fair and thoughtful suggestion, and we absolutely agree that employees deserve clear, timely communication during uncertain times. We truly appreciate your hard work and dedication while you were with us and wish you nothing but the best in your future opportunities. If the right position opens again, we’d be honored to have you back.

Explore other reviews about Connexus Resource Group

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

Cons

Working from home can be difficult when you try to connect with your team.

avatar
Connexus Resource Group Response
2w
Thank you for sharing your experience and for your many years of dedication to Connexus Resource Group. We’re grateful to have had the opportunity to be part of your career journey and are glad to hear that the flexibility of working from home has been a positive aspect of your experience. We also appreciate your feedback regarding the challenges of building connections in a remote environment. Creating opportunities for collaboration, engagement, and meaningful team interaction continues to be an important focus as we support a remote workforce. Thank you again for your contributions and for being a valued member of our team.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Connexus Resource Group provided me with the opportunity to expand my customer service and technical support skills while working remotely. The onboarding process was organized, communication with the recruiting team was professional, and I appreciated the chance to work on a variety of projects that strengthened my experience.

Cons

The biggest drawback is the lack of job security. Client assignments can end with little or no notice, and there is no guarantee that another assignment will be available immediately. Having a more structured transition process or backup placement options would greatly improve the contractor experience.

See reviews by: Helpful|Rating|Date|All