5.0
Jul 21, 2026
Current employee, more than 8 years
Boston, MA
Recommend
CEO approval
Business Outlook
Pros
Great culture The company actually cares
Cons
Pay is low for the role That's all. Pay is lower than it should be.
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Users say... "Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" "The product managers have struggled to innovate" "Poor upper management." "Layoffs have begun again, and they are not being communicated at all." "The pay is fairly standard for a call center environment, but moving up is very competitive, and salaries aren't keeping up with living costs in our area (northern Colorado)."