Is Consumer Cellular a good company to work for?

Consumer Cellular has an overall rating of 3.5 out of 5, based on over 829 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 67% of employees would recommend working at Consumer Cellular to a friend and 66% have a positive outlook for the business. The best reviews about Consumer Cellular have been left by employees working as Senior Supervisor , Customer Service Supervisor and Team Support Specialist .

Does Consumer Cellular pay their employees well?

According to anonymously submitted Glassdoor reviews, Consumer Cellular employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Consumer Cellular. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Consumer Cellular?

67% of Consumer Cellular employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Consumer Cellular 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Consumer Cellular?

Customer Service Representative (133) , Customer Service Representative (CSR) (45) , Supervisor (26) , Team Support Specialist (21) , Caa (18) , Customer Service Representative I (16) , Customer Account Advisor (12) , Customer Service (11) , Customer Service Supervisor (10) , Sales Representative (10) , Senior Supervisor (10) , Customer Service Representative II (8) , Sales Associate (8) , Manager (7) , Team Supervisor (7)

What are the pros of working at Consumer Cellular according to real employee reviews?

"They pay and benefits was good." ((in 93 reviews)); "Good Pay and room to move quickly" ((in 87 reviews)); "Great people to work with" ((in 33 reviews)); "It was during early covid that I started working here and they would not allow us to work from home." ((in 30 reviews)); "> Good bonus when you are in leadership positions" ((in 22 reviews))

What are the cons of working at Consumer Cellular according to real employee reviews?

"The reason why I gave it 3 and not 1 stars is due to the poor management." ((in 58 reviews)); "The training is very poor to say the least." ((in 35 reviews)); "The supervisor are mean and don't follow the policies." ((in 32 reviews)); "Managers don't know how to do anything, if you're in training and miss one day or are late you're not eligible anymore." ((in 15 reviews)); "Not understanding about time off." ((in 15 reviews))

What are employees saying about Consumer Cellular layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Consumer Cellular layoffs and their outlook for job security at Consumer Cellular in 2026.

What are the top reviewed Consumer Cellular locations?

Phoenix , Tempe , Redmond , Portland , Oklahoma City , Tigard , Louisville , South Phoenix , Scottsdale , Coppell , Tualatin , Saint Louis , Chandler , Gilbert , Glendale , Chester , Springfield , Saint Charles , Brookfield , Arizona City , Avondale , Mesa , Peoria , Sun City West , Dearborn , Edmond , Norman , Georgetown , Dallas , Mantua

Skip to content Skip to footer

Notifications

Consumer Cellular

Consumer Cellular reviews

Was looking for a job, found a career - Anonymous employee Consumer Cellular Employee Review

5.0

Feb 19, 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Every company says they care about their employees. Every company has a set of values written down somewhere and brought out for PR and recruiting events. Consumer Cellular is one of the few that feels like they actually live their values, and they really do care about all of us. Every win for this company is a win for its employees, whether it's in the form of bonuses, or paid lunches, more flexibility in work hours, or promotions. We share their success with tangible benefits. I only planned on working here as a second job, but after seeing how much I liked the work, and the people, and how much I respected the company, I decided to stay. Since starting a little over one year ago, I've had 4 promotions, so there is a lot of room to grow here.

Cons

I only wish there was a center closer to my house!

Explore other reviews about Consumer Cellular

5.0

Jun 15, 2026

Mobile advisor

Recommend

CEO approval

Business Outlook

Pros

Store Hours STO PTO Commission Phone Benefits

Cons

Only con would be working at a slow store or having a slow month.

Consumer Cellular Response

Thank you for taking the time to share your experience and for being part of the Consumer Cellular team for the past 1–2 years! We're thrilled to hear you've enjoyed many aspects of your role, including our store hours, PTO, commission opportunities, phone benefits, and STO. We work hard to create a rewarding environment where our team members can succeed while maintaining a healthy work-life balance. We also appreciate your honest feedback regarding slower stores or sales periods. We understand that customer traffic can vary, and we're continually looking for ways to support our retail teams with coaching, development, and opportunities to help them succeed regardless of market conditions. Thank you again for your recommendation and for everything you do to deliver an exceptional experience for our customers. We're grateful to have you on the team and look forward to your continued success with Consumer Cellular!

5.0

Jun 13, 2026

Trainer

Recommend

CEO approval

Business Outlook

Pros

Consumer Cellular has an incredibly supportive culture where leadership, fellow trainers, and other departments work together and genuinely want people to succeed. I feel trusted to lead classes, coach new hires, and contribute beyond just delivering training. The role allows me to use my strengths in teaching, coaching, and developing others while making a meaningful impact on employees' growth and confidence. The remote work environment, work-life balance, stability, and opportunities for continuous learning make it an enjoyable place to work. Most importantly, I feel valued, supported, and empowered to do my job effectively, which has made this one of the most positive work experiences of my career.

Cons

The role requires a high level of energy and engagement each day, and advancement opportunities may be more limited depending on organizational needs. However, these challenges are relatively minor compared to the overall positive experience and support provided by the company.

Consumer Cellular Response

Thank you for sharing your experience! We’re thrilled to hear that you feel supported, valued, and empowered to make an impact. Our trainers play a critical role in helping employees build confidence and succeed, and we’re grateful for the passion and dedication you bring each day. Thank you for being part of the Consumer Cellular team!

See reviews by: Helpful|Rating|Date|All

Jobs at Consumer Cellular

IT Sr. Project Manager

Director, IT Operations

Customer Engagement Supervisor (Inside Sales)

Business Intelligence Analyst – Learning & Development

Consumer Cellular reviews FAQs

Consumer Cellular reviews Consumer Cellular reviews in Portland Consumer Cellular review

Consumer Cellular

Was looking for a job, found a career - Anonymous employee Consumer Cellular Employee Review

Explore other reviews about Consumer Cellular

Jobs at Consumer Cellular

Consumer Cellular reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Consumer Cellular reviews FAQs

Jobs at Consumer Cellular