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ContactUS Communications

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awful company and workplace - Anonymous employee ContactUS Communications Employee Review

1.0
Nov 13, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work is not overly difficult. decent pay. Flexible schedule. Nice people below management

Cons

This company is a complete abomination. My co-workers are great people but management and the toxic environment will keep you in a dark place and leave you regretful about your life. 1. They moved the company office from a nice, professional setting in German Village to a former Big Bear grocery store in Hilliard. Traffic in the area is among the worst in the county. This featureless dump of a building has no windows, is always freezing, and is too big for the company. About half of the enormous office floor is a huge empty space. 2. No structure whatsoever. Good luck getting any help from management. They always try to pass the buck onto somebody else. None of them take responsibility for technical issues or other delays. 3. Most of the managers are two-faced and calculating. Awful, unpleasant people. In one instance, a particular manager with awful body odor mocked a customer service rep over her religious beliefs. 4. We had a decent health, dental and vision plan that the company dumped to save money. Now they don't even offer dental or visual coverage. 5. They hire everyone and their mother. There are at least three different people who I spot every day muttering to themselves like escaped mental patients. Other people have been hired with outstanding arrest warrants. 6. Nothing ever works. For a tech company, it seems like we have nothing but technical issues at this place. 7. The company's future doesn't look too bright. They fired their top sales associate, the one who essentially made them a business, and now they're scrambling to add clients. I have no idea how this company will stay in business for the next five years.

Explore other reviews about ContactUS Communications

5.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work environment to work

Cons

None that I can think of

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ContactUS Communications Response
1y
Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
3.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

Cons

They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.

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